Gaming should bring enjoyment, not stress. At 100 Casino, we provide self-control tools, practical guides, and ongoing support so your gaming experience stays healthy, safe, and fully in your control.
At 100 Casino, we believe healthy gambling starts with awareness and self-control. Online gaming should be an enjoyable entertainment activity — not a source of financial stress or problems in your daily life.
We take our role as a responsible platform seriously. This means we do not simply offer exciting games — we also ensure every member has access to the tools, information, and support needed to play in a healthy and controlled manner.
Whether you are a new player or a long-time member, know that at 100 Casino, your safety and well-being are always our priority. We will always be here to help if you need guidance or support at any time.
Gaming is for entertainment only. Never play with money you cannot afford to lose, and never use gambling as a way to solve financial problems.
Have you ever played beyond the budget you set for yourself?
Do you play to try to recover losses you have previously incurred?
Do thoughts about gambling interfere with your focus at work or with your family?
Do you feel anxious or irritable when you try to stop playing?
Do you hide your gambling activity from family members or friends?
If you answered "Yes" to any of the questions above, consider using our self-control tools or contact our support team for further guidance.
All these tools are available directly within your account — designed specifically to help you stay in control and enjoy gaming with greater peace of mind.
Set daily, weekly, or monthly deposit limits to ensure your spending stays within your budget. These limits take effect immediately and can be reduced at any time.
Set a session time limit for your play. When time is up, the system will alert you or automatically end the session so you stay in control of how long you play.
Set the maximum loss amount you are willing to absorb within a given period. Once the limit is reached, your account will be temporarily blocked from wagering activity.
Take a short break from the platform for 24 hours, 48 hours, one week, or one month. During this period, you will not be able to log in or place any bets.
Choose to exclude yourself from the platform for a longer period — from 6 months to permanent. All associated accounts will be closed and deposits returned.
Opt out of receiving all promotional communications and special offers. This helps reduce unplanned urges to play.
Activating self-control tools at 100 Casino is simple and can be done directly from your account in less than two minutes.
Access your account via the Login button at the top of the page. Make sure you use valid and secure login credentials.
Click on your profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Browse the list of available control tools. Select the tools that suit your needs and set your preferred values or timeframes.
Review your settings, then click "Save" or "Activate". Limits will take effect immediately or within the specified timeframe.
If you need help or wish to activate self-exclusion, contact our support team via 24/7 Live Chat for immediate assistance.
Our support team is ready to assist you at any time. Get guidance on self-control tools, account limits, or any concerns related to your gaming.
Email our responsible gaming team at [email protected] for cases that require further or private discussion.
View the full history of your gaming activity, deposits, and withdrawals at any time for a clear picture of your gaming habits.
If you are concerned about the behaviour of someone you know, you can report those concerns to us confidentially for follow-up action.
Problem gambling can affect anyone regardless of background or experience. Recognising the early signs is the most important first step to getting help in time.
Here are some warning signs to watch out for, whether in yourself or someone you care about:
Seeking help is a sign of strength, not weakness. There are various professional support resources available to you:
The Psychiatry Department at Malaysia's government hospitals provides free counselling and treatment services for gambling addiction. Contact your nearest hospital to make an appointment.
Join a local support group made up of individuals who have been through similar experiences. Sharing your story in a safe and supportive environment can accelerate the recovery process.
The Ministry of Health Malaysia (KKM) provides a free mental health helpline. Trained counsellors are available to assist you 24 hours a day.
Our dedicated responsible gaming support team can be reached via Live Chat or email. We will help you activate self-control tools or refer you to appropriate support resources.
Follow these practical tips to ensure your gaming experience at 100 Casino always stays fun and in control.
Before starting a session, decide on the amount you are comfortable spending for entertainment. Think of it like a movie ticket — money spent without expecting anything in return.
Set an alarm on your phone before playing. Playing for too long can impair your judgment and lead to poor decisions without you realising it.
Remember that the main purpose of gaming is entertainment. If you find yourself playing while feeling stressed, angry, or to escape from problems — stop and take a break.
Use the transaction history feature in your account to regularly review your spending habits. This helps you stay aware of your gaming activity over time.
Chasing losses is one of the most dangerous habits in gambling. If you have reached your loss limit, stop your session and come back another day with a clearer mind.
Make sure gambling does not take over time that should be devoted to family, work, hobbies, and other social activities. A healthy life balance is key to responsible gaming.
Gambling is not suitable for everyone. Individuals with a history of addiction, mental health issues, or those in difficult financial circumstances are strongly advised to refrain from gambling altogether.